1. Introduction

Welcome to Backhouse Creative. We are committed to protecting your privacy and ensuring that your personal information is collected and used safely and responsibly.

2. Collection of Information

We collect personal information to provide and improve our services. The types of personal information we collect include:

  • Name
  • Contact details (such as email, phone number, and address)
  • Any other information you voluntarily provide to us

We use third-party services such as Google Analytics and Google Ads to understand how visitors use our site and to target advertisements.

3. Use of Information

The information we collect may be used in one of the following ways:

  • To personalise your experience on our site
  • To improve our services based on your feedback
  • To respond to your inquiries or requests
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic communications

4. Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Data Storage and Security

We take reasonable steps to ensure that your personal information is protected from misuse, interference, loss, unauthorised access, modification, or disclosure. We store information in secured servers and use industry-standard measures to protect your information.

6. Third-party Services

Our site uses services like Google Analytics and Google Ads, which collect, monitor, and analyse data. The information shared with these services is subject to their privacy policies.

7. Accessing and Updating Your Information

You may request access to the personal information we hold about you or request that we update or correct any personal information we hold about you by contacting us at the details provided below.

8. Changes to our Privacy Policy

We may update this privacy policy from time to time. The updated policy will be posted on this page.

9. Contact Us

If you have any questions about this privacy policy, our practices, or your dealings with our website, please contact us on 0404 165 288.

10. Complaints

If you wish to make a complaint, please send us a detailed message, and we will look into it.